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cisco-certificatiom.co.uk
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Customer Service (Videos): Working Wounded: Building Relationships with Your Customers
Product Code: pb044 Time: 3.0 minute(s) CEUs:

Summary:

Building ongoing relationships with your customers is crucial to success. Watch as Bob Rosner, founder and syndicated columnist of Working Wounded, discusses the importance of long-term loyalty and ways to promote it.

Objectives:



    Topics:

    • Building Relationships with Your Customers

    Technical Requirements:

    P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.

    Copyright � 2006 Webteks. All rights reserved.